The had multiple pools, it was clean, I like the code lock so I don’t have to run back and forth looking for a key card. Our room was nice, kitchen had everything we needed. Parking was easy and close, we had a good view and was close to everything. The water pressure on the shower was awesome and the tub had jets.

The hot tub never was cleaned the entire stay even after numerous other guests asked for it to be cleaned. The lazy river was the same way. Pool closed at nine I thought that was kinda too early to close. I didn’t like there wasn’t a front desk so we didn’t get any new towels while we were there we just went to the dollar store and bought a bunch of towels. The pull down bed was uncomfortable it didn’t have enough support. Also there was no vending machines or ice dispensers on our floor when we were leaving another guest mentioned there was a machine on the sixth floor.

El Lugar

La estufa muy sucia

The property was clean and at a great location to everything

Only thing was the pool closed at 10 wished it would have been later. Still a great place

Location was great (other than they were building a new pier next door) which was an eye sore and loading with the pounding.

We had to call and complain for sheets and blankets for sofa bed and murphy bed. Keep getting told were they wouls be even though i kept.sayimg they were not there. Big TV in den would not work. Called and texted multiple times about that. Was told maintenance came 1st time at 9:50pm night arrived. We did not hear knock or the door trying to open (we had placed door stopper on it since we were ready for bed) told 2nd time they came, we were not there and they would not come in since did not have premission. I gave premission the first time i called as i told them we needed it fixed. When we cooked mac and cheese for kids in oven the fire alarm keep going off (over and over again) was not burning only on 350 degrees. We fianally had to unplug it because it would not stop. U get 1 parking pass and no help at all on where we could park the other car. Keep telling us we would just have to ride around and find a place. Then we had 1 half roll and 1 extra roll toliet paper and only 1 extra trash bag for family of 8 people for 5 nights. We had to go out and buy toliet paper and trash bags....the office was no help at all as they said since 3rd party (private owned) they had nothing to do with unit.