Following payment, communication with the host was excellent through email. Details of the door code and other instructions were emailed prior to arrival which made planning easy. Location was perfect as was close to the city and lovely cafes.

At 3.30pm when we arrived the cleaner did not know we were coming and had not cleaned downstairs. He then felt pressured and hurried to complete the job. He did a good job but as we are both cleaners it could have been better. The pod machine water cylinder leaked all over the bench. There was no note to tell us not to use it. There was only one tea-towel and no dishcloths which makes it challenging for clean and tidy people who like to clean up after themselves.

Property had everything we needed so was great. Can’t fault the actual property!

We had a toddler and lots of luggage, so the fact the free carpark is across a busy road was a little annoying.

Excellent location, could walk to the gardens, art gallery, museum, River Side Markert etc. Everything was clean and comfortable. Great communication. Would absolutely stay here again.

Clean and tidy, nicely decorated to feel more comfortable

Two full flights of stairs (28) to get to master bedroom from living kitchen downstairs, I think people need to be aware of. I thought it was just upstairs one flight on booking. Also the pantry stores the crockery so there is literally no where to store food. Usability of the kitchen isn’t ideal and the frypans need replacing. The parking provided is free but it’s in an offsite parking area which isn’t convenient when unloading four people’s luggage and extras. I’d assumed it was under the building which was my error but not sure that was made clear in the description either.