We ended up staying in a different property due to some construction issues, but the folks at Stay Heirloom were FANTASTIC. I cannot emphasize enough how accommodating and helpful they were. Shoutout to Martin for helping with the entire process!

Great communication throughout our stay.

We were a group of 9 women celebrating my 50th birthday. The house was absolute perfection. An awesome location on Magazine, so much character in the decor, and just the perfect amount of space. It’s all on one level making it intimate and fun. Only super small thing is the pool is very very small with not much room to “lay by the pool” but we had rain so we didn’t use it anyway. Coffee shop practically next store. A small market in walking distance. The beds and pillows were incredibly comfortable too!

Thank you for hosting us overall, our stay was enjoyable. However, several issues significantly impacted our experience, and I would appreciate your attention and a resolution.1. On Monday morning we were informed the dishwasher was unavailable. Unfortunately, we’d planned a private chef for a Tuesday dinner for our group, which we ultimately had to cancel due to no dishwasher access. 2. Unclean Pool and Ground Maintenance - When we used the pool and hot tub on our first evening, we encountered leaves, baby frogs in the pool, and roaches in the backyard at night. We used the area only once for about an hour and chose not to return due to these hygiene and safety concerns.3. Lack of Accessibility and Safety Rails - Being over 60 years old, we found it unsafe that there was no handrail to assist with entering or exiting the pool. This prevented us from using the pool again.4. Overall Cleanness and Dust - The dusty, stale smell throughout the house triggered my allergies, causing recurring congestion and discomfort. Even though the house appeared clean, the air quality was problematic for meAlso, following up on the photo I sent, I'm fairly certain I left my comet behind in the bathroom. Could you please confirm if it's been found? If so, I can arrange for pickup or if it's not available, please let me know so we can discuss a refund.Thank you for your time and attention. I appreciate your consideration of a partial refund or goodwill gesture. I look