Overall the property was good and in a great location. Check in was a bit tricky with the directions provided and, in fact, we assisted 2 different renters with the gate and door, etc. We enjoyed the outdoor space several times. The apartment was clean and bigger than expected. On arrival a couple of issues were leaking bidet and the upholstered 6 chair dining table was a small square table with 2 plastic chairs. The bidet was quickly fixed and we were told the table/chairs in pictures “broke” and because it was only a rental for 2 people that the replacement was adequate. The kitchen was very poorly appointed with no dish towels, few utensils to use (ie spatula for eggs/pancakes etc.) there were no condiments (salt/pepper/sugar). A coffee maker would have been nice too. This was our fourth rental property in Italy and the only one without these basics. We contacted the management company and it was several hours before a response. We feel that to better appoint the kitchen with just a few more not expensive basics would elevate the apartment to an amazing next level! Also there was no toilet tissue holder in bathroom.

Everything was great the host was a great communicator and helped us with everything! Definitely recommend!

Everything was amazing! The only area to improve was the check in process. If the check in process could be consolidated to as few websites/pages as possible that would greatly help!

The location is of most convenience. Perfect area with lots of restaurants & shops. The train station is a quick walk away and gondola just steps away from the apartment. The map is deceiving as everything is very close and easy to walk to. One main canal bridge is very close for easy crossings. We had a riff start and it took several phone calls to support after hours of attempting to locate the apartment which the entrance is down a small alley off and not at all marked. Once there the apartment was stifling hot and the AC wasn’t working & we had no internet. Another call made to support and soon we had a gentlemen at our door ready to fix the issues. That night the shower door broke so the very next morning another call to support who arranged another maintenance visit and the door was repaired by the time we returned in the evening. All in all issues were dealt with as quick as possible once we were able to find the apartment. Make sure to download the 7 page picture instructions sent to you in advance for the directions to the apartment. We played scavenger hunt once we received the whole instructions vs just the first page. The support team were very kind and helpful in resolving our issues. The apartment is very spacious.we enjoyed our time in Venice and definitely loved the location once we found it.