Our 4th year at Graithwaite, and as usual this property was clean and comfortable, everything we needed. One of the ladies has asked that I mention as mirror in one of the downstairs bedrooms would be useful.

Really lovely cottage. There were some minor cosmetic things that needed addressing however, overall it was a lovely cottage. I just wish we have more time to enjoy it and the local area. For the Light the Lakes event though it was very remote, and on our part we needed to plan ahead more with our food and maybe should of had a Tesco's delivery. A couple of times we popped to the shop and it was closed. Poor timing on our part. The fan in the master double room bathroom could do with upgrading as it doesn't extract fast enough, leading to a lot of condensation. It was reported that there was a leak someone in the downstairs bathroom. The dishwashers needs some new wheels on the bottom tray so that it rolls in and out properly. The view from the cottage over the fishery and the location is lovely. The welcome pack in the kitchen was a great idea and really appreciated, as was the nice smelling hand wash in the bathrooms.

We all really enjoyed our stay. The cottage was clean, comfortable and well equipped. It was in a lovely location, ideal for walking and mountain biking. The staff were really friendly and helpful. The only negative was the really poor WiFi. Most of the time it wasn't even possible to browse the internet. As there is no mobile phone signal at the cottage, it would have helped to have reliable WiFi. We would all love to stay at the cottage again in the future!

Pros: The house was in a beautiful location, we would return for the location. The log burner was really nice. The property was spacious with pretty rooms. The beds were really comfy. It was a lovely little walk down the hillside to the swimming pool. The staff who we had contact with were were friendly and helpful. Cons - overall maintenance was poor: Swimming pool needs a clean - The walls at the far end had green mould on them and the children told us that when they looked underwater, there were loads of hairs in the bottom of the pool. There were several dead flies in the house upon arrival which we hoovered up ourselves. Also, there was no dust bag in the hoover so it leaked dirt. When we arrived the boiler wasn't working - it wouldn't switch on initially, and then wouldn't switch off. I called to report the issue and maintenance came and sorted it the following day. The tumble drier filter was completely clogged, I had to clean it myself as it was a fire risk. It still only tumbled cold so didn't dry anything. I reported this but it wasn't fixed. When the bath wasn't draining, we discovered that the bath plug was utterly full of hair and slime - we took pictures! There were only two small logs provided for the log burner.