Urban Nature Bad Gastein - Badeschloss

Overall: Amazing staff, incredible location, and beautiful spa! Reception & Spa: We arrived prior to check in and stored our luggage after transfering things into a provided swim bag to head upstairs to the spa. The spa has 2 private shower rooms (shampoo/body wash included), so we showered and changeed into robes for incredible 50 min massages (95€ each). We then used the infinity pool (free with 50 min+ massage, 25€ with early arrival) to soaked in the amazing views. All rooms include use of the infinity pool, and saunas on your last day until 2pm so this could be a great second day option to extend your stay/ shower at the spa following check out too. Room: Our room and bathroom were both large with a sitting area across from a Queen bed. It was it was surprisingly warm for end April so without AC the down duvet without a top sheet made it hot, but the open windows did cool it down (not the hotel's fault) Breakfast: I am celiac so I cannot have gluten, or items that have had cross contact with gluten. Although it was a buffet, each item had their own tongs and a chef went through each of the hot items and told me how they were cooked (scrambled eggs, bacon, sausage, veggies were all oven cooked and GF). There were also cereals, yogurt, fruit, deli meat, cheeses, coffee machines and juice. For us due to the GF options it was definitely worth having this breakfast included in the room. The restaurant was beautiful to sit in, and the hotel also has a nice patio.

All the staff were great. The spa facility is very impressive with great views from roof top pool and the Finnish sauna room. We were given an upgrade to a bigger room on arrival which was a lovely touch. We were skiing and the hotel is a long way up a steep hill to the gondola. There is a public bus or you can pay for ski lockers at the bottom of the gondola. My only criticism of the hotel is the evening food options were disappointing and means that you really need to go out to find interesting food. However, the buffet breakfast was good with excellent fresh bread.

Enjoyed our stay! The staff were very accommodating and the thermal pool has the best view in Gastein. Our room was in the historic portion of the hotel. When we opened the windows for cool mountain air, we could also hear the waterfall. Very relaxing!

……………………………………………………………….