NH Collection Brussels Centre

The room was very comfortable and had all the expected amenities. We really enjoyed relaxing on the rooftop terrace for a glass of wine and snacks after a long day. The staff was very helpful and accommodating. Great location. The only thing that wasn’t great was the fitness area, which seems to be shared with a private gym. So it was very busy with apparently regular gym rats, loud, and, while well-equipped, I saw only one gym mat that was in use. This was the only thing about the hotel I didn’t enjoy.

The staff were excellent, particularly Ioana at reception. A very quick and welcoming check-in. The property itself had an excellent location, a very comfortable bed and solid air-con. I was only staying for one night but an enjoyable stay.

The room was of a good size, and the location of the hotel offers great access to public transport. Breakfast was good and varied and the 9th floor terrace has great views. There were a couple of less positive aspects, though. We were visiting during a heatwave, and at times the A/C in the room was barely keeping up. Also, out of 3 elevators, only one was working reliably (one has been broken during the entire stay, and another one was on and off) - for such a large hotel with 9 floors, it created unacceptable waiting times. But overall, we had a good stay; it was nice to be walking distance from most things we wanted to do.

This hotel exceeded my expectations. After a long flight, I was beyond grateful to get an early check in. Pedro checked me in and he was very hospitable. The place was clean, and the breakfast was plentiful. This great property is in a very good location. I felt safe walking around at night. I will be back next time I come to Brussels.