Novotel Suites Berlin City Potsdamer Platz

The hotel location was fantastic! Close to bus and train stops. There is a grocery store around the corner and it’s close to historical sites. The staff was very kind and helpful. Room was perfect for our family of 4. Love how the toilet is separate from shower space.

We are a family of four (two parents and two boys ages 15 and 13). We stayed three nights at Novotel Suites Berlin Potsdamer Platz in late June 2026 in a Standard Suite, Multiple Beds, Kitchenette room. Overall, we thought the location was great and the room seemed to be a good value. We loved that there were three sinks and the toilet was separate from the shower/bath. The wifi worked well. However, there were several things that could have been better. The weather was very hot and the room's air conditioning was woefully inadequate, so the room felt overly warm and stuffy. Opening the room's windows and door helped to address the stuffiness, but it was less than ideal due to street noise intruding throughout the night and lack of privacy with our door open (and we of course didn't sleep with the room door open). The elevator was exceptionally slow, using the hotel's parking garage was confusing (we ended up parking on the street two nights), and while the staff were generally friendly, they were pretty unhelpful at times.

Friendly staff, nice and clean room, location close to the city center. What more can you ask?

Clean room, fantastic staff. Both at check in and housekeeping. Didnt encounter bed bugs as mentioned in other reviews.