The Ancient Gatehouse Hotel

The hotel was very clean, warm and comfortable. I spoke to many staff members during the stay and everyone was completely helpful, friendly and had time for a conversation. I was fortunate to get a room with an amazing view of Wells Cathedral. It was an ideal location. The hotel description on the booking site was accurate and the hotel sent additional reminder emails regarding parking and the hotel’s unique stairs. So there were no surprises. I felt fortunate to have stayed in such an historic hotel with all its quirks. I hope to stay again in the future.

After receiving my key and directions to my room, I was amazed at the steepness of the stairs. In the States we would call that a ladder. But the room was clean and comfortable and the attached restaurant was brilliant. The cathedral and the green were visible from my suite. It was the perfect place to stay.

You step back in history when you stay at the Gatehouse. Amazing in-house Italian restaurant. Breakfast was delicious and generous. All the staff were friendly and efficient.

The hotel was lovely, very well situated with wonderful views of the Cathedral. The staff were extremely helpful and the breakfast was very good, with local produce and additional extras - nothing was too much trouble. The building is very old and I would assume listed so the decor reflects that in keeping the original features such as the steep stairs which were actually fine to climb. Overall lovely stay and would definitely stay again.