Kassandra Bay Resort, Suites & Spa

Staff was very nice

Our stay had some wonderful highlights but also room for improvement. The front desk staff was excellent—very professional and welcoming. We also thoroughly enjoyed the breakfast buffet, which offered a very good selection of high-quality food.However, the bar staff needs to up their game. Communication was quite difficult as English skills were lacking, which is surprising given that the vast majority of guests speak English as their first or second language. Improving their language skills and service efficiency would make a huge difference.

Staff are fantastic, very friendly and helpful. Very clean hotel and facilities. Great boat taxi on the beach to take you to Skiathos town. Bus stops at hotel if needed.

We stayed for 3 nights to end our holiday and the hotel is definitely not 5* standard. - Most of the staff are helpful / polite; we had an issue with the main reception staff who were really unhelpful and it was very much shrug shoulders and ‘there is nothing we can do’, however the bar man was very helpful and couldn’t have been nicer. - We had access to the adults only suites pool, which we were so grateful after seeing how chaotic and crowded the other two pools were. - We thought the breakfast was really random and the worst we had during our holiday. They would serve the leftover food from the restaurant (great for saving food waste) but meant one day there were sprouts and carrots as well as Mexican tacos. We don’t eat meat and couldn’t have an omelette as they use one pan to cook the meat before putting the egg in. Just a basic lack of understanding different diets. It all felt quite processed and unhealthy breakfast overall. - There is a gym, it’s very old and although serves a purpose could do with updating. Also you can’t use until 9am, which makes it tight time wise for breakfast. - The room we had was run down and the hotel overall is in need of TLC in places. We were disappointed and also overheard people around the pool saying the same. - the bus stop is directly outside which is great. - the view is beautiful and there is a beach on site. We wouldn’t stay again though and felt for the money it wasn’t worth it.