Wonderful onsen. Amazing dinner and amazing facilities. Staff was very attentive. Will be back!

This is a dream hotel. Truly. Everything was perfect from the moment we arrived to the moment we checked out. The staff was incredible-we felt like family, and they were so attentive and helpful. As Americans, this was our first ryokan experience and hopefully not our last because when I tell you they take care of you, I mean it earnestly. Our check in process was done in the dining room with a cold beverage and a mochi treat. We were then shown around the property as we made our way to the room and the room is gorgeous! There were no words other than a dream hotel room. Everything was perfect and beautiful and the view of the mountains was magical. It’s the perfect place to reset if you are traveling in Japan. I wish we would have stayed longer. We did the private onsen room so we had the bath on the balcony and I think in the 1 night we stayed I took 4 baths hahaha. It was so nice. My husband and I also ventured into the private onsen together and that was just as lovely too. We did the dinner and breakfast and I’m so glad we did. They fed us so well. The food was the best we had in Japan. We left feeling very full but in the best way. Thank you Suiun for being the most magical part of our Japan trip. We simply adored you.

Absolutely incredible, checked every box. Wish we stayed two nights!

Great resort hotel. Really nice staff, amazing food, great spa