Hilton Garden Inn Beaumont, TX

Great experience for our family. Clean. Friendly very helpful staff. Food in the lobby was delicious. Pool hours were great and exercise equipment was nice. Road work in the area was our only complaint.

Just book here, you won’t regret it! We stayed for a night for school. Everything is clean, nothing is falling apart like in other hotels in the area.

Morning breakfast was very good and the gentleman who served us each morning was super nice.

While there was an issue with the swimming pool that initially dampened our spirits, Anne the night clerk (night of Sept 18) was quick to assure us that we would be welcomed at the neighboring hotel swimming pool. This courtesy was the defining point of our stay and made our trip pleasant and comfortable for our family. There was another family at the pool that evening who were friendly and enjoyable, engaging with our children and playing together. We would also like to commend Ms. Eudora, the breakfast server, who remembered us each day and was very friendly and kind to us. This experience exceeded our expectations, despite the pool malfunction, and it was all due to excellent staff. The highway noise from our rooms could not even cause us disturbance because we slept so well knowing the staff was genuinely concerned for our safety, wellbeing and happiness. Such excellent service is rare, and this location is a diamond in the rough when it comes to fantastic staff. They deserve the recognition and praise for going above and beyond for our family, and we appreciate them very kindly.