Bisha, a Luxury Collection Hotel Toronto

Amazing service from the moment we parked. The Valet service was great and Norbert at the Desk provided exceptional service. We celebrated our anniversary and the staff made us feel special with some simple gestures (like a late checkout). This gave us the opportunity to experience an amazing brunch the next day at Kost - the rooftop restaurant. The only suggestion that I have is to plan your exit/entry from the hotel during non-busy times for the restaurants - the demand for the brunch was high and the line-ups for the elevators can get lengthy. I will definitely return.

From the moment we arrived at the entrance, we were made to feel welcome. The staff was friendly, helpful, and accommodating throughout our stay. The property was exceptionally clean and well maintained. As we were celebrating our anniversary, a bottle of champagne was sent to our room—a thoughtful touch that made our stay even more special. Our room was spacious, spotless, and incredibly comfortable. The beds and pillows were so comfortable that we truly did not want to leave. Thank you for an amazing stay and for making our anniversary celebration so memorable. We look forward to returning in the future.

The staff was exceptionally helpful and friendly, from the minute we pulled up to the minute they loaded the car. The hotel made our vacation memorable and enjoyable. Shoutout to Norbert for helping us check-in!

If you are looking for a nice, upscale downtown boutique hotel in downtown Toronto, the Bisha is a good pick. Very hip and modern with black marble and pop culture artwork. Hats off to the staff who were all very helpful and friendly, especially the door staff, front desk and concierge. Only downside was the top floor restaurant that was a major letdown. Poor food and cocktails....someone needs to teach the bar staff how to make a proper old fashioned! It's a shame they are letting the great Instagram view be the only good thing...such potential! Our room was very spacious with an outdoor seating area that we really enjoyed. Everything was very clean, we also had a beautiful floating tub bathroom that was again, very spacious. I would stay here again but definitely go other places for good food and cocktails after getting outside pics upstairs.