Hanoi Golden Hostel

Use as a quick stopover before our ha giang loop. Lovely host and clean room with cute balcony

The staff members have been very helpful to us; they love their job and they show it through their excellent service and their smile. They went above and beyond to accommodate us. For example, a few hours before we arrived, Amy (at the front desk) managed to find an extra room for my parents who decided to join us in Hanoi at the last minute. The day after, my mother had some stomach aches after she ate at a shady restaurant... Then one of the hotel employees went ahead and bought done meds for her. Clumsy as I am, I also managed to accidentally break the fan in my room, but they were very understanding about it. Amy helped us book a great tour in Halong Bay. She speaks good English and she is sincerely one of the mood devoted person we've seen in any hotel. This hotel is located right in Hanoi's old quarter, so it is very convenient. The rooms are cute, some of them are a bit small, but they're very clean. The included breakfast choices are simple, but they do the job when you need a quick bite. I think this hotel is perfect for people who want to visit Hanoi in a few days. A few improvements could be done by adding an electric kettle on the rooms and maybe an extra mirror.

The staff members have been very helpful to us; they love their job and they show it through their excellent service and their smile. They went above and beyond to accommodate us. For example, a few hours before we arrived, Amy (at the front desk) managed to find an extra room for my parents who decided to join us in Hanoi at the last minute. The day after, my mother had some stomach aches after she ate at a shady restaurant... Then one of the hotel employees went ahead and bought done meds for her. Clumsy as I am, I also managed to accidentally break the fan in my room, but they were very understanding about it. Amy helped us book a great tour in Halong Bay. She speaks good English and she is sincerely one of the mood devoted person we've seen in any hotel. This hotel is located right in Hanoi's old quarter, so it is very convenient. The rooms are cute, some of them are a bit small, but they're very clean. The included breakfast choices are simple, but they do the job when you need a quick bite. I think this hotel is perfect for people who want to visit Hanoi in a few days. A few improvements could be done by adding an electric kettle on the rooms and maybe an extra mirror.

This place has the best staff. So very welcoming, interested in your plans and how they can help you in any way. Best of all they have the biggest smiles! They also recommend the best place for bun cha, we went as often as we could! Room was cleaned daily and breakfast was nice! Could not recommend this place enough!