Hotel Resol Ikebukuro

Aside from the room being too small the stay was pleasant. Good location, close to the trains, good food & shops.

👍👍

Good location near Ikebukuro Station. Property has eco-friendly intiative and rooms are cleaned every 3rd day. Towels changed daily via plstic bag delivered to door. Double twin room was more spacious than typical Tokyo hotels although we found the lighting to be too dim. Elevators were so dark you need your cell phone light to read the posters! Compact but pretty lobby has usual amenities like toothbrush, toothpaste, face oil, cream, lotion, swabs, bath salts, razor, cotton etc. Stay included buffet breakfast with limited but varied offering of scrambled eggs, sausage, fish, rice, miso soup, salads, cakes, oranges, coffee, tea and breakfast wine (!). Lawson & Family Mart just next door and Sunshine City across the street, Sunshine Street shops a few blocks away. Lots of restaurants and shopping nearby. Recommend!

I have stayed at a Resol hotel in Kyoto previously and that was an excellent experience! So I came in expecting a clean room and comfortable bed. Unfortunately I was quite shocked by the overall condition of the room. Stains on the walls, bathroom smelt strongly of urine, tap not functioning properly and some of the amenities (USB charger) were broken. I informed the staff of these issues the next day and asked whether they could please send someone to thoroughly clean the bathroom (housekeeping offered every 4 days!). They were very apologetic and moved me to a different room which I'm incredibly thankful for. I decided to cut my stay here short. There's also no laundry room (the only hotel I've stayed in Japan to not offer this!). Overall my stay was ok... But I've stayed in much more cleaner/comfortable hotels at the same price point hence my dissapointment. I think the hotel is need of refurbishment.