Bob W Madrid Atocha

The room was clean, AC worked perfectly, the washing machine was really nice to have. The cleaning staff was helpful. The luggage storage was a big plus

Great accommodation, communication and check in process. The reason for 4 stars and not 5 is (I’d have given it 4.5 if possible) is: (1) The microwave in our property was out of order (the host knew - it had a sticker on It saying so) and we were not told before we arrived, which was a bit annoying. They subsequently offered to move us to another but it was the evening by then, we were tired and only staying one night. Surely it would have been better to put us in a property with a working microwave before checking in? (2) if you head straight up the road or turn right out of the property the area is fine; but if you turn left and it is a bit dodgy and don’t feel 100% safe on the street. There was also a camp of homeless people straight outside the door. To be clear the property felt very safe and secure.

Location was great, especially for someone who likes to walk a lot. Would return for lunch, then head out again. Very residential with grocery stores, banks, near the major museums, and Retiro Park. Walked everyday in the park, rain or shine. My room was spacious. Nice walk in shower.

Great convenient location, lots of food choices, about a 20 minute walk to Plaza Mayor and Puerta del Sol. Very clean property.