Marquis Sky Suites

An exceptional stay — the staff are truly the hallmark of this hotel, even more impressive than the property itself. I traveled alone to Mexico City for surgery and don’t speak Spanish, so I was grateful that many staff members spoke English. The hotel is beautiful; the rooms aren’t quite as large or luxurious as they appear online, but they are still very lovely. Some pre‑arrival requests weren’t communicated, which required a room change the next day. Rooms facing Reforma offer better views but significantly more street noise, not ideal for recovery. I stayed in the Sky Suites; breakfast is included but must be taken in the restaurant, not in-room. During the first postoperative days, I was too ill to go downstairs and asked for a boxed breakfast to be sent up, which they couldn’t accommodate. For a two‑week stay in an upper-tier room, that felt like a small concession a 5‑star property could make. Fortunately, room service was excellent — superb food and consistently polite, kind, and attentive staff. Fernando, the Concierge, secured my medication and had it delivered within minutes. Alfredo at the entrance looked out for me, even calling my room to check on me when I hadn’t appeared for a couple of days. Both made a point to come outside to say goodbye on my departure. I felt safe, cared for, and genuinely spoiled. From location to amenities — and especially the staff, I cannot emphasize this enough — this was a lovely stay. I will highly recommend the Marquis Reforma.

They made us feel fantastic with the great service and attention to details during our stay. Stefany, the front desk attendant who checked us in was especially great, courteous and gave us a great room. Thank you for an exceptional stay in every way. We would hive Marquis Sky Suites 10 stars if possible.

I love !!Gran Marquis hotel in Mexico City this my 8 or 9 time and I will be back ,the sky suites are clean and nice ,the only issue this time it’s was a lot of noise from the next door neighbors there were so loud around 1:00 in the morning

The hotel was well located I. The centre of Mexico making it easy to use as a base for local excursions. There was a cliche to start as we had asked for a vegan breakfast and it was limiting - we asked for avocados as there was no real choice and the staff were looking to charge us. I was unimpressed. The 2 nd day the manager had shared it was okay and would provide us with gluten free bread and avocado which was great The spa was lovely and gym had more than enough equipment. Was a great hotel.