Grand Base Kurashiki Chuo

Spacious and convenient

Outstanding. Likely the best feature of this property. It is highly convenient, especially if arriving from Okayama. For travelers with luggage, taking the Limited Express train is strongly recommended for ease of access. The room was spacious and very clean, making it ideal for families or those traveling with a lot of luggage. The only minor flaw was a slight layer of dust on the high ledge above the beds. Unmanned check-in was seamless, and the remote customer service team was quick and responsive. A washing machine and detergent are provided in the room, which is a fantastic bonus for longer stays. There is no dryer—plan to air-dry your clothes. The day before my check-in, I received an email allegedly from the hotel requesting my credit card details, threatening cancellation if I did not comply. I was exhausted angter 20-25 k steps from all say and, fearing cancellation at an unmanned hotel, I unfortunately provided the information. This turned out to be a sophisticated phishing scam. While thankfully nothing was charged to my card, I had to immediately cancel it, which caused a major inconvenience for the remaining three weeks of my month-long trip in Japan. While the hotel is not to be blamed the management should investigate how this leak occurred. Putting my experience here for causation for other travelers.

The location is great, close to the Kurashiki Bikan Historical Quarter. We stayed for two nights as a family of four, but it was disappointing that there was no towel replacement. It would be nice if extra towels were available in the room or placed in the hallway for guests to use.

Very well equipped apt., very quiet area, clean and in good condition. Much larger than a hotel room at the same price level, and very central to everything in the area. Check in is by a system like a love hotel, so very easy but do look for an email with the door codes. Location is right across from the old town area and an easy 10 min. walk from the train station. Lots of choices for restaurants and there are several supers close by and a Lawsons on the corner. Eating in is an option if you are tired of eating out and is very easy. Good way to experience how the typical Japan apt. is.