YutoreloTsuwano

I am easy to please, but my wife is more difficult. We both rate this hotel a 5 star. We stayed there with a mother in-law and sister in-law. Everybody loved this hotel. This was by far the best hotel we have stayed in. The food was also the best. It was beautifully prepared and served. The staff was also the most professional. it was definitely worth the money.

I was surprised to find there was no shower/bath in my room and that it was necessary to shower in the communal onsen. For the very high weekend rate of the room, I expected more. However, the staff in the restaurant were attentive to all dietary restrictions and remembered them for each meal.

Very good overall. Breakfast was good. Very little English or Roman text.

This hotel is a bit strange. It's not a typical country inn or ryokan (you register using a QR code sent by email). I get a Western style bed on carpeted floor rather than futon on tatami. But nobody understands English. They have a restaurant, but couldn't understand that I wanted supper or explain why I couldn't have the supper they were serving to other guests. (I had to look for another place to eat.) For breakfast, I went into one serving room with tables and chairs neatly set out, and the staff waved frantically for me to go away. Finally one of them took me across the hall to where breakfast was set out and waiting for me. They seemed to think I was slightly deranged to mistake one dining room for another. The server politely brought me a cup of tea, but when I asked for coffee, she indicated that I had to go to the front desk of the hotel to get it, which I did. It didn't seem to occur to her that getting coffee for guests might be part of her job.