a&o Köln Neumarkt

The room wasn't ready on time. Outside of that, everything went perfectly find.

To Frontoffice of Neumarkt: I Was Treated Good, The Staff Was Friendly To Me And Offered Help When Needed. To Frontoffice I Say, a 7 of Professionality. To Housekeeping I Say A 3 of Professionality. Improvement Points: Change of Culture Change of Staff Acquisition Change of Norms Of Assigning Rooms 1. Be A Lovely Environment And Good And High In Understanding. 2. Change Ways Off Staffing Selection. Set Eye on High And Offer Rewards They Design. Money Is Not Always The Key. 3. Your IT Staff Is Costing You Money, Heavily. 4. You Are Being Attacked By Other Surrounding Hostels. Be Creative In Your Eventmanagement. Hire Lovely New Sales/Marketing Staff. Be Pro-Active, Sensitive et Excellente. Be A High Eye And Good Eye For Maya. Your Highness And Lovely Lovely True True Queen Kunger of Her Song Of Good Petrov. I Be, Your Family. So Honor Family of High. Be Kind, Be Upright, Be Outstanding! Je Suis Madame Excellence de Bon Vie, De Bonheur De Ma Vie En Vie Vie De Vu des Voise Mio. Je Vous, Je Suis, Je Suissais, Je Sommes Setes, Maya Marcia Jolanda Huiswoud

The room was clean and everything working as expected.

​„It is a great place to stay in Cologne. However, it would be much more convenient for guests if their room key cards automatically included access to the toilets and kitchen on the reception floor. Currently, every visit to these areas requires a receptionist to manually grant access. Although reception is technically 24/7, staff members are not always at the desk because they have other duties to attend to.“