Old Port Hotel

Good location nice Hotel

Positive: if I could give a 7 star, I would for the staff. They were just genuinely pleasant and helpful. There's a lift so no need to lug your suitcase. You walk out of the hotel and the tram #1 is right there if you need public transport. We only used it a couple of times though e.g. to get to Dolmabachi Palace as you are only 5-10min walk away from all the major sights. Staff also upgraded us to a better suite free of charge: the living room was on a very lively street but the bedroom was in the back - quiet and peaceful:). I would definitely stay here again. Negative: I screwed up our booking on Expedia and I could not get a refund for the first two nights. I contacted the hotel and they said they could not do anything. The Expedia listing did say non-refundable rooms but I was hoping the hotel would be able to refund at least some of the money.

Location is perfect!!

It is close to the old town and the nearest tram station, also a lot of restaurants and shops nearby. However, didn't think the hotel was suitable for family stay especially if travel with elderly, because the room was small (i booked a family suite, but still), and also the stairs were quite narrow for moving the luggages up and down. Furthermore, we can't drop off at the entrance of the hotel because it is in the middle of traffic, and we can only drop off at the spot with carpark which was around 3 mins walk while carrying our luggages. Although another plus point was the staffs were very helpful and friendly, also was able to help with our requests during our stay in there.