Way Kap Hostel Cusco

It was very beautiful, quiet and the beds were so comfortable. We had a surprise upgrade because of a double booking and the room was lovely. The staff are really friendly and helpful.

The washing we did post Inca trail took 24 hours (as expected), however it came back still part dirty (some mud etc.). This was disappointing especially as it wasn’t the cheapest laundry we’ve done. And the floor of the room was dirty so we had to wipe our feet every night before getting in bed.

Very good location, nice people working inside, lobby with TV, free and available tea and coca leaves :)

Nothing in particular - maybe onlu breakfast included in price was not tasty ( we had it only once ).

The team were always helpful, great communal space and activities, clean and cosy

Friendly and great hostel. They put on dancing classes on a thur, Fri and sat.. location is up hill so bear in mind if you struggle.

Now. This is where it's let down. The bed and room were great. I had messaged a head asking for a room with a window because we could see some of the rooms had no windows. On arrival the guy seemed lost when I mentioned the window. So he called a manager. After a quick chat we were told the room we booked had had an accident and had been flooded from the toilet. I asked to see but they couldn't. So we were in this nice room no window but plastic sky light. The room was so stuffy and hot that we both struggled to sleep. My partner can fall asleep sleep anywhere. We tried leaving the door open before going to sleep but looked on to the enclosed courtyard where reception was. By the end of our stay she didn't feel so great with no ventilation. Major let down and for this I wouldn't stay here again which is a shame. Also as all rooms look on to reception area/courtyard it can be loud and music played at times. First night we were there music was loud and went on late. Other nights more staff or guests speaking loudly.