The staff were amazing. We were on our honeymoon and they wrote us a cute little foldout card. They also gave us some feet patches 🥹 the hospitality was fully felt by every staff member. They helped us arrange for luggage shipping and even helped us rejoin some items we forgot before send off. The facilities were beautiful and fully utilized. When we arrived, they gave us two different teas to sample and their amber candies. The amenities and the closeness to Kyoto station made it worth it for us. Moya, being one of the biggest rooms, stunned us, from the bath and shower designs to the double vanities. The accommodation truly embodied the wood and stone elements that the OG carpenters wished to incorporate. It is truly a stunning and premium property. There is no other place I would desire more to come back to next time in Kyoto.

Nothing bad to say. Only wished we could have booked the double onsen room but I'd say the Moya Room more than made up for it with its multi level space.

diner et petit déjeuner traditionnel incroyables , service d'exception , la tradition du Ryokan et le confort moderne, très bon emplacement

Une expérience incroyable de raffinement. L’élégance du service comme l’harmonie du lieu : un luxe rare. Le petit-déjeuner comme le dîner sont des moments de goût dans tous les sens du terme. Inoubliable

C’est un établissement au charme infini, un accueil d’une immense gentillesse. Tout est grâce et zenitude, emplacement idéal entre la gare , les tempes et le quartier de Giin, tout est accessible à pied . Un séjour inoubliable