host was non existing.. lobby personal very good

Beautiful hotel great location great breakfast

Beautiful apartment at a great location, near restaurants, mall and public buses. Will stay here again in the future.

Firstly, the hotel is located in a good location however, it is directly on a main road so if you are a light sleeper, you won’t get much rest. Secondly the room was clean and modern. That’s as good as it gets. Laundry and Gym area where only available from 9am to 9pm and you had to ask security for a key. No iron or ironing board was in room, nor did they think to have some that can be borrowed. You put jacuzzis on the roof but couldn’t buy irons so person could press their clothing? I requested housekeeping and towels from the host via WhatsApp on Saturday. They did not reply to me until Sunday and told me that towels are not refreshed/replaced and went on to tell me that I would have to go wash the towels I already had in the laundry area. What kind of hospitality is this? You are advertising a product but only providing the bare minimum. Towels are a basic amenity. I was left disappointed with the experience and thanked god that I was not staying any longer. I will not be booking this suite again. Bye