Very clean and host was responsive to us. Very good location in San Giovanni

Wonderful place to stay in the heart of Florence. Easy assess to the train station which is very convenient with traveling with family. Highly recommended!

A spacious apartment in a residential building, walking distance from the central Rome. The apartment was clean and had all the amenities needed. It was on eight floor with just a tiny elevator that fitted two people and hardly any luggage. With a party of five we had to either walk up or make several trips. :-) We checked in around 8 p.m. and found out that the beds were only made for three even though we were five in the reservation. There were no sheets, towels or blankets for everyone, but while we were out having dinner, the property manager had managed to deliver the missing bedding to the apartment. The beds were however not made, but the bedding was found in a plastic bag at the doorstep. All in all, a nice spacious apartment that suited us well.

The apartment is modern Ikea-type, which would be fine, but it's on the 8th floor of a shabby, grubby block with only one small lift for atleast 20 apartments, so you often have to queue to use it. We arrived on a Sunday evening and, after check-in, went out to buy food and a bottle of wine. On our return, having queued for the lift, we were not impressed to find only one wine glass supplied - and that it and the tumblers, mugs and most of the cutlery was dirty. Having washed them, we found there was no drying up clothe. We also discovered the towel rail in the bathroom was broken -it was propped up -the chopping board was in two pieces and the bath towels were thin and well-used. This was not the high standard of other Vrbo apartments we have rented. We messaged via Vrbo the agency that looks after apartment with our complaints asking that they be put right the following day. On the following day we went sightseeing. We received no reply to our message and returned to find nothing had been done. We tried to call the agency twice and got "attenda in linea" , which we did, but then were cut off. Again we sent a message via Vrbo. We received no reply. On the following morning _ 36 hours after our arrival - we phoned again and finally spoke to a very helpful and apologetic Martina, who promised to put everything right that day, which she did - except for the bath towels. As for the actual apartment, it's of a reasonable size, with a good kitchen, but the single bedroom is tiny and has no window- so not for the claustrophobic. The area is not in the historic part of Rome. It's ordinary Roman living with blocks of flats. Within 10 minutes walk there are 2 supermarkets, an open-air market, a bakery, several restaurants, a regular bus to Piazza Venezia and another to the station. Because of the issues we had at the start of our stay, which we had to spend precious holiday time chasing, and the state of the block & lift, we would not want to stay in this apartment again.