Seven years in this house and every year has been great! Usually our stays are issue free but this year we had a few “hiccups”. I say this not as a complaint but to illustrate how great the hosts are. Before check in they had a washer issue, and they communicated with us ahead of time to let us know what was going on so we could prepare. Then during the stay we had an AC issue late at night and they had the repairman out next day. Lastly we had a small ant intrusion. Bug guy was out within 5 hours and the problem fixed. They are always very responsive and you can tell they work hard to keep this property running right. I can only imagine how much work it takes!!! Already booked again, we love this property.

The house was amazing, plenty of room for everyone. The pool was an added bonus even though the walk to the beach was short.The host was so accommodating when I spoke with her. It was a wonderful experience overall.2 things we wish could be added: linens, because they are so bulky to bring. Some arrangements at ANY houses rented through Vrbo, where travelers could leave their luggage when arriving before check in time. Especially when needing to pick up arriving travelers from airports and their luggage,

Dust under TVs in bedrooms. Floors were not very clean. A glob of dog hair was in front of the refrigerator. I tried to vacuum with the upright in closet. It didn’t pick up very good. Otherwise house was clean, bathrooms and kitchen! Host returned calls and texts promptly. Pool service came every couple days. Kids and adults did not like the concrete floor in pool. My granddaughter got her knees roughed up. Pool was clean and we enjoyed it. Palm tree secreted a substance that made a mess of anything under it. The house was spacious as we only ended up with 6-8 people. Some could not come due to work. I’m answering this as if I were in your shoes. All in all, it’s a very nice place. Parking is great. I would recommend speaking to your cleaning staff concerning the floors. Do you have any rentals with newer pools? No concrete.

Full disclosure. Owner charged us additional $150 for pet hair on furniture and bed spreads being left on the floor in a few rooms. We are not in agreement with the additional charge but that aside here is an honest assessment. First we were made to wait well past the 4 pm check in as the cleaning crew was still there. We found the property to be dated. There was a soft spot in the floor inside the entry door that felt like a trampoline. There was a broken towel rack in a bathroom which we notified the owner of and they informed us that someone would call to come and fix it. We never received a call. We also had an ant infestation in the kitchen. We contacted the owner and they indicated they would call an exterminator but we would have to leave the property for three hours. This was an issue as we had a dog and would not have been able to keep him occupied in the heat for that amount of time. We decided to just deal with it. We cleaned before leaving and never had additional charges in a rental. It is frustrating when the guest is willing to deal with issues that arise in a rental but the host does not reciprocate. It is also concerning that bed spreads are not laundered between guests. The location is nice but the residence is overrated at 5 stars. It is a 3 star at best. Even if we had not received the additional charge, we would not have rebooked since we have stayed at nicer places in Surfside, but the hospitality of the host was just as distasteful.