Room was very clean and relaxing! Parking lot is horrible. Although there are reserved parks, your vehicle may not fit.

Clean room. Nice host beautiful beach view. The pool is gorgeous.

The place overall was nice and we did have a good time with each other, but the vacation overall was clouded by the poor customer service by every single employee at Shores of Panama. Not a single person that works at that resort was friendly or even offered a single smile throughout our whole vacation. Lindsey who claims to be the general manager that works at the front desk was so unbelievably rude to me within my first 5 minutes of checking in. After the resort charged me 100 for wrist bands, Lindsey accused me of lying and stealing a wrist band when I contacted the front desk about my welcome package only having 6 of the 7 wristbands that I requested and paid for. Not to mention, I contacted the front desk within mins of getting up to my room and checking the bag. Lesson learned, I should have checked the bag and counted the wrist bands in front of her, but the point is… for any “manager” to treat a customer (especially someone who paid over a thousand dollars to visit) with such arrogance and poor attitude, needs to go back to the basics and take a class in customer service. Everyone must hate their job there because not a single customer employee looked happy, and it showed in the way you treat your customers. For that reason, we will not go back.