Video on accessing the property was very useful. We were able to check in early which was really appreciated. Flat was comfortable, with a brilliant little balcony to enjoy the atmosphere. Kitchen had everything we needed, including some tea, coffee and bottled water which was lovely. Very clean and tidy.

Me and my husband stayed over a weekend the apartment is a lovely clean comfortable and spacious apartment right in the city centre and so close to shops,bars,restaurants,shambles,short walk to minster and it is situated right above the Jorvik centre , hosts are great with communication and information on how to enter the property which made it easy enough With it being situated above shops and Jorvik you can hear all the hustle and bustle and staff settling up early , not a issue for us we would be up any way and getting ready to go out and if back in the afternoon even though is October it was a nice weekend and balcony is a lovely little area to sit and watch the world below go by .Also evening wise you can hear at times people walking through Coppergate but we didn’t need the ear plugs that the hosts provide it didn’t bother us or stop us from sleeping

Only small niggles the kitchen is limited with cutlery and pots and is no oven gloves only one tea towel , also could have done with in the bedroom bed side drawers to put underwear in there is loads of closet space which is great but no drawers

Excellent location, really comfy bed. Entry instructions spot-on. All essentials included. Kettle, welcome coffee and tea pack. Presume it gets noisy as earplugs were provided but we didn't need them. No noise really

Bit of a damp smell in the bathroom. We put some air fresheners in, wasn't really too much of a problem. Wouldn't stop us going again

The location of this apartment is absolutely unbeatable right in the heart of town and within easy walking distance to all the main attractions, restaurants, and cafes. It also offers lovely views from the apartment. Additionally, I want to thank Luca for being very helpful and responsive on my first day when I experienced Wi-Fi issues. As someone who works remotely, reliable internet was essential, and he actively tried to help me troubleshoot.

Unfortunately, despite the great location, the stay overall was quite disappointing due to cleanliness and maintenance issues: Wi-Fi: Although Luca helped get it working temporarily, the connection dropped repeatedly throughout my stay. Because the Wi-Fi network has restricted permissions that only the owner can manage, it couldn't be permanently resolved during my trip. The apartment felt only surface-cleaned. There was noticeable dust in many areas, including the ceiling fan and corners near the balcony. The walls around light switches and baseboards were marked and dirty, and both the kitchen bin and the toilet were not cleaned thoroughly. The paint is peeling outside the bathtub, and the shower enclosure screen is quite old and very stained. The hallway wardrobe (where spare towels and cleaning supplies are kept) was untidy and dirty. The balcony was untidy and unwelcoming, which was a missed opportunity given the great views. The main door handle was loose/wobbly, making it feel insecure. In the kitchen, the bar stool legs were rusty, cutlery wasn't properly washed, and the cookware consisted of very thin, low-quality pans (haven't used any of them). I sincerely hope the owner takes this feedback constructively to deep-clean the flat, repair the fixtures, and address the Wi-Fi setup. The location has huge potential, but in its current state, the listing was unfortunately misleading.