Great place, lots of room, very clean, quick response.

My main complaint which is a big for me is the poor communication with the host once we arrived. Before booking and before we arrived the communication was great. On day of check-in we could not check-in early and we understand however the home was not ready at the 4pm check in time. The cleaner was still in the home after 4pm. Once we did check in I had some basic but important questions, and was alarmed with their response. At 4:30 on Friday after being in the home 15 minutes I have a few questions and got the “we apologize our team is unavailable please reach out during normal business hours” I was asking about the door not locking on a Friday 30 minutes after THEIR check-in time. The bad communication lack of caring continued throughout our stay. As you could imagine when staying in someones home for a week you would probably have questions arise. Being able to get to the host quickly and have effective communication is paramount. I felt as though there were younger immature employees of this “Coastline Collections Team” especially because I found most of their communication as rude and dismissive of my questions. For example, first the back patio door was not locking. The door handle is faulty because its loose and needs to be finagled to lock it. It was our first 15 minutes in the home and I obviously didn’t know that, but the response I got was “its a hurricane door, and people don’t know how to work hurricane doors”. On the first morning we discovered that the gas st

The golf cart could use a little help but the house is beautiful and in a great location. The staff were very helpful. We will definitely come back.

Very relaxing stay!!