Upon arriving the driveway was not cleared of 2-3 inches of snow, the walks and stairs were slippery and no salt provided for when it rained and froze over night. There was a problem with the keypad but the host responded quickly with a key option to get in. The only TV in the house had no cable, non-working Roku, a DVD player with only animated movies. We brought our own Roku but could not connect to wi-fi to get it to work. Not sure if sheets were clean, not much for extra bedding to make up additional beds like blankets and sheets. The extra beds was a pull out chair and a futon cushion (Not a couch which didn't fit my 6'2" son) and the room it was in was freezing with no way to heat other than a wood stove with no wood or kindling provided. We would have brought some if we knew ahead. The kitchen cabinets were falling apart and not much in the way of dishes unless we used china in china cabinet which we weren't sure if we should use. The radiators were knocking, banging and hissing loudly all day and night. To the point my adult kids had to move out of the extra room to couches because it was so loud they couldn't sleep. Finally there were nails in the master bedroom that were sticking up so far that someone could rip open their foot on it. Big safety hazard.