1. Too long check in due selfie and uploading documents which did not go through in your system. In the end, facial invalid and need to depend on 'portaria' to back and forth to the building. 2. Toilet not running properly

Facial recognition system didn't work in building entrance ... Toilet did not run properly Good place if you don't need regular hotel service

First I got a room with a water leaking issue but then contacted customer service on WhatsApp and they were very kind to change my room for another one and even better. Good communication english customer service available. The area is very safe for solo traveler. I will definitely come back again. Thank you 10/10

I stayed for a week in May and enjoyed the fully equipped kitchen, workout room, laundry facilities, rooftop pool, proximity to public transportation, and general location. Plus, the bed was super comfortable! It was my first time in São Paulo and before I arrived I wondered about the safety of the area. But during my time there I felt completely safe. It’s a perfect place for an overnight stay if you need it for a connection between CGH and GRU airports, which you can easily travel between with the public transportation system.