BlueHome Vientiane

Accueil excellent de l’équipe de l’hôtel, disponible h24 par WhatsApp pour les demandes. Très bien situé, rue silencieuse et chambre bien insonorisé, la Clim et le wifi sont performants. Les recommandations et la gentillesse de la patronne de l’hôtel sont vraiment à souligner ! Rapport qualité/prix imbattable ! Je recommande vivement

On peut juste relever le manque de petit déjeuner mais sinon rien à redire.

Khuan, Bo, and Chia and the entire staff, housekeeping, night staff and maintenance were kind, helpful and made my stay delightful. Stayed in room 403. Loved sitting on the balcony in the evening and having morning coffee outside. I rarely write a review and this hotel rates a 10!

Very good service

All good

Location is great and the staff were helpful at times. They allowed me to borrow a towel after checking out. The AC was emitting a slightly musty smell, so the staff gave me some jasmine fragrance, which really made a difference.

The staff are slow to respond to requests. I requested a clean towel after returning from the gym, and the receptionist was eating lunch, so I expected a delay. They messaged me on booking.com 90 mins later asking if I still needed a towel. I received the message a little late and ended up going to the reception 3 hours later to collect. The cleaner was cleaning on the same floor at the time of request. They could have asked her to give me a clean towel there and then. The mattress was lopsided with one side unsleepable. I woke up with back pain. I was awoken by staff shouting at 08:30 and then they started vacuuming at 09:30. Come on, some people prefer to wake a bit later on their holidays.