Alma Regina Relais

Lovely big apartment, clean, helpful staff and owners, great communication before and during stay Is coffee making facilities, but as no kettle initially, they provided one with plenty of different teas.

Unfortunately no lift as we had very heavy suitcases it was difficult to get upstairs, the staff did help.

The rooms were very clean and the inside of the property was well maintained. Bathrooms were beautiful and spacious. Location was great to walk to the MANN and local restaurants. We were away all day and it was nice and quiet for sleeping.

The area was somewhat run down with a lot of graffiti, but we never felt unsafe. We had a difficult time finding the entrance because it is a small alleyway off the Via Duomo used frequently by commuters scooters. The door opened directly onto the street and we nicknamed it the suicide door!

The staff were so helpful and friendly before and during my stay everyone was so helpful from recommending so brilliant restaurants to booking a transfer to Pompeii. The location was brilliant in the centre of historic Naples with numerous restaurants, cafes, museums and shops all within walking distance. I was a solo traveler and I felt very comfortable throughout my stay! Thank you all so much!

The room was great. The location felt a bit unsafe as a tourist, and I would not stay there again due to this. First, the good- the room was beautiful, very clean, and elegant! The staff are friendly, welcoming, and incredibly kind. They booked an early morning taxi for us to the airport. The location, however, was not what we expected. The entrance to the hotel is on a narrow alley/street with quite a bit of car traffic. Our taxi driver had a hard time finding it. When you step out of the building, you are literally in the street with cars and scooters wizzing by you. There is no lobby, so you have to message the host to meet you there for check-in. The area outside the building is dirty with garbage on the street and questionable looking people roaming around mid afternoon. The area felt unsafe. This was our 3rd trip to Italy, and the first time we felt uneasy. Thankfully, we were just spending the night before an early flight home. Side note, Naples airport was incredibly busy even at 4:30 a.m. with long lines and chaos! Be prepared.

Location felt unsafe.