Melmond Maison - Heritage Hotel with Free Breakfast & Dinner

My room was absolutely perfect. The bed was comfortable and the linen, duvet and pillow were soft; the towels were hotel quality. The shower was strong and all the fixtures and fittings were of a high standard, especially for this price bracket. The AC was new and very efficient and completely silent. The food was very tasty and they were mindful of my preferences, adapting the menu slightly to meet my needs. What really made this a standout place though was Sawon and the team who were kind and thoughtful to the end.

The hallway is very echoey so that every footstep and door closing is loud in the room. But that was minor.

La ubicación sobre todo, en el pleno centro histórico y turístico. Lo limpia que estaba la habitación y el baño. La amabilidad de los trabajadores. Muy buena calidad/precio

Que las sábanas no olían a limpio. Se escucha un poco de ruido porque las paredes son de pladur

Staff gentile, disponibile e preparato. Stanza pulita e aree comuni pulite. Ottima posizione per visitare a piedi la città. A disposizione gratuitamente la bicicletta. Offre gratuitamente uso lavatrice con detersivo a disposizione e spazio al coperto per stendere i panni sotto un grande ventilatore a pala. Distributore acqua filtrata.

Colazione espressa molto buona ma un po' ridotta. Si sceglie un piatto e c'è l'acqua filtrata da bere, il resto si paga. La mia stanza purtroppo non aveva finestra, ma comunque il sistema di areazione è buono.

The staff is the highlight of this hotel - always kind and welcoming, tried their best to make our stay pleasant. The location, although quite central, gets very quiet at night, which we appreciated as it allowed us to wind down without issue. We were allocated a room right behind the check-in desk, which felt a bit odd and we expected it to be quite noisy, but it was actually very quiet at night so we could get a good night's sleep easily. The room did not have a window, but we didn't mind since we only came back to the room at night. Air-conditioning worked well and we appreciated a designated space to hang our clothes despite the room being very modestly-furnished. We only had breakfast at the hotel once (there are just too many highly-recommended dining spots nearby, we tried to cram them all into our short visit), but the fried rice we had was very tasty and fresh, would recommend.

The cleanliness was very poor. We expected newly renovated (and clean) rooms, since the recent reviews (all very positive) mention this being a new hotel, but it appears to just be a new establishment in used spaces - the walls were dirty, bedding had a couple spots, and the towels all had multiple yellow stains. Hopefully they were just from improper use of bleach but they definitely did not instil a sense of comfort... The bathroom was the worst, nasty stains on the toilet, shower fixture, around tile edges and on the sink. There were also a lot of fruit flies and mosquitoes in the room, despite there not being any windows. The rooms lock with a code, but the code was essentially just the room number, so it didn't feel very secure and the in-room safety lockers are really light and not mounted to anything, so they could, in theory, simply be carried away with all your valuables inside. In the end it was bearable for the really low cost, but I would really only recommend this hotel if you value the price above all else.