Posthaus Aparthotel Residenz

Large, quite room; kitchen, tv. Bathroom has only one soap dispenser (for hands, we used it for shwer...) Overall i can recommend, but... Check in was very difficult. After paying in expedia and recribing confirmation, the hotel sent a mssg to chevkin online via a link. Thats fine. However, never before did i need to include my passpot photo as well as my wife's....plus many other details, more than airline checkin! The reeervation was on my name, so why do they need my wifes passport? After completing fillingthe page, nothing hapoen...so i thought that there is a wrong credit card details (which i had togill again...). I added 4 different cards and still nothing... i sent couple of msgs tohotel, noreply. .so i called expedia, as it was few hours before my arrival. Expedia called the hotel, who said that they will reply to me one hr prior to the check in (4pm, later than normal hotels which is 3). too bad they didnt tell this in the website page i filled, like "check in completed, we will return to you an hour before arrival with the codes etc." An hour before i received one msg (in german...) about how to enter the building, but not the room. Some minutes later the instructions forroom entry arrived... So, room is ok, amenities mixed (kitchen + soap - ), comms very bad, check in process was a disaster.

Check-in instructions only arrived shortly before check-in time. We arrived a few hours early and was not easy to communicate with host in English. After the first day, we were asked urgently to move apartments because we were given the wrong one when we arrived. This was a major inconvenience. No recycling for paper, cans and bottles. Otherwise the location is great, and the apartment is nice, clean and comfortable.