When I arrived, the code I was originally provided did not work. I contacted the management company, and they had the code reset within about 15 minutes. This was more than likely due to the property recently being sold and taken over by a new management company.When the property changed hands, the new company notified me immediately and made sure I was aware of the change and had everything I needed through multiple emails. They were extremely quick to respond throughout the entire stay. They also allowed me to check in early since I arrived sooner than expected, which was greatly appreciated. The cabin had just about everything we needed, from body wash and laundry pods to dish detergent. Netflix was already available under an account, and there may have been other streaming services as well, but I didn’t check. The hot tub was ready to use as soon as we arrived.The property was completely quiet and peaceful. There was no noise nearby, and we saw several deer roaming around the property. One thing to note is that the cabin gets pretty cold at night, so I would recommend bringing an extra blanket.The only minor issue was that there was no outside trash receptacle, so I had to place the trash on the back balcony. I contacted the management company, and they told me that was fine. Again, I believe this was probably just an oversight due to the recent change in property management. The cabin was only about 10 minutes from Helen and was a great location. I would stay again

Cabin was very clean!!! Hot tub was great. Location was great!@

I'm from the Caribbean and we are not used to the mountains and trees and all of that it's a lot of concrete beaches and Wi-Fi. But here we lacked for nothing.I was blown away by the way the utility and elegance of the cottage. The loft deck was exceptionally comfortable . The rooms had all the amenities especially the hot tub and the pool table I strongly recommend it for people who are looking for a quality getaway. We also found a German town called Helen close by. Awesome experience

The cabin and location are very nice. However, there was a roach infestation in both the kitchen and bathrooms. We informed management, who did nothing to resolve the issue. They informed us that “the house is treated quarterly for roaches.” No further communication from management. Very lazy disappointing service.