Summary:

This condominium, known as Serenada, is situated within the largest apartment complex in Playa del Carmen, named Siempre Playa. Siempre Playa comprises two condominiums: Ipana and Serenada. Serenada represents the luxurious version of this condominium complex in Siempre Playa. Serenada boasts an impressive rooftop featuring pools and hot tubs with hot water, perfect for enjoying your evenings. Additionally, the rooftop houses a well-equipped and modern gym, catering to travelers who enjoy maintaining their exercise routines during vacations.



Serenada is conveniently located just a few steps away from the new and luxurious shopping center called Chedraui on Av. 10, where you'll find numerous other local businesses.



The Space:

This apartment is designed for those seeking a cozy place with a unique design to spend their vacations. With its fully equipped kitchen, you'll find an ideal space to prepare your meals, complete with everything you need to feel like a great chef.



The 2-bedroom apartment comes with high-speed internet, perfect for enjoying movie afternoons with streaming applications or for travelers who require fast internet for work.



Come and enjoy all the amenities that this place has to offer for you.



Our extra Services...

Concierge services 

Private Chef

Beach Access

On site Spa service

Grocery service

Tour reservations

Nanny service

Housekeeping 

and more...



Guest Access:

Check-In/Check-Out:



Check-in: 3:00 PM

Check-out: 12:00 PM



Occupancy:

Guests must adhere to the agreed-upon number of occupants. Exceeding this limit results in the loss of the security deposit, with guests required to vacate immediately.



Security Deposit:

A security deposit, via credit card (Visa/MasterCard), is required upon arrival. For guests without a credit card, a cash deposit (USD or Mexican Pesos) is necessary during check-in. The deposit is lifted after inspection, but any damages are deducted.



Responsibilities:

The signing guest is responsible for payment and adherence to the agreement's terms. Responsibility extends to other individuals on the property.



Prices and Property:

No guarantees exist regarding subsequent rental prices or property availability.



Constructions and Repairs:

Maintenance is prioritized, but no reimbursement is provided for accessory malfunctions. Construction noises are unavoidable; however, efforts will be made to address issues favoring guest comfort.



Refunds:

No refunds are issued if guests choose to leave before the scheduled departure date.



Hurricane Evacuation Policy:

No reimbursement in the event of a hurricane or natural disaster. Guests are encouraged to consider travel insurance.



Services:

No reimbursement for service closures (internet, water, power) beyond control. Lockers containing owners' personal items are off-limits.



Additional Property Usage:

Unauthorized usage (parties, non-residential purposes) may result in loss of the security deposit and immediate eviction.



Property and Security:

No responsibility for additional furniture. Lock doors/windows, adhere to rules. Guests exonerate Happy Address from legal responsibilities.



Responsibility:

Guests are responsible for their safety and that of others on the property. Absolution from Happy Address for accidents, damages, or losses.



Conclusion:

Agreement valid with guest adherence. Happy Address can terminate for non-compliance or non-payment.



Legal Responsibility:

Happy Address not responsible for situations arising from the agreement execution. Guests decide on termination or property non-usage.



Exoneration:

Guests accept exoneration of Happy Address, owners, agents, and employees from lawsuits, damages, or costs arising from the agreement's execution and service use.



Penalty for Violation:

Violation may lead to agreement termination, premises access, and guest removal without reimbursement