The host went above and beyond to ensure we had a great vacation. She stayed in contact with me before, during and after our trip. Was available for any questions or requested info. She added some extra special touches. The only disadvantage was that one of the bedrooms was much smaller than expected. The facility had just reopened due to needed repairs after a recent storm. Due to the storm, the luggage carts had not been replaced, so numerous trips had to be made to get everything to our room and then back to the car when leaving. Hopefully they will be replaced in the near future. I would definitely stay again.