Crowne Plaza Toronto Airport by IHG

Proximity to the airport. Several restaurants within walking distance.

It's a little tired. The room was fine, but no proper coffee making facilities. The worst thing was the non stop road hoise. The breakfast buffet was very poor. If you want quantity, great, but not if you want smaller and tasty.

The staff were good as was the shuttle bus service.

On this trip to Canada I have now encountered some of the worst beds I've ever had in my life. This is the trend towards these very high beds which nearly come up to my waist as I am only 5'4". They are virtually impossible for me to get on to the bed in order to sleep nicely. More than that the mattresses have no support at the edge so you cannot use the bed to sit on to get changed or to be secure when you are getting on or off the bed. This is not just your hotel; I've experienced it in approximately five hotels on this trip and I have no idea why the hotels think the height this tall is actually a better bed. In addition the beds are often very soft, not orthopedic which is normally the best for when one travels a lot. I also found that the makeup mirror in the bathroom is positioned in such a way that it is extremely difficult to pass over or under it to plug in the hair dryer. It's simply has to do with where the mirror is located and it should be much further closer to the edge of the sink rather than close to the outlet. And while breakfast is included, it is too bad that the hotel does not offer a small takeaway breakfast for those who have early planes. Yes, I can have a cup of coffee in the room but nothing else although included in the room price.

Convenience, location and breakfast shuttle service and the staff.

Le restaurant est très bon. Nous avons essayé le lunch et le petit déjeuner. Le buffet est très varié et le lunch était très bon. L'emplacement près de l'aéroport était un plus.

La propreté de la chambre était douteuse. Le bac à douche avait plusieurs cheveux. Les dessus des meubles avaient des traces de gras. Le sol était clairement pas fait : miettes, ongles etc.. Par contre, après un appel à la réception, quelqu'un du service d'entretien est venu en moins de 10 mn.