Wayfinder Waikiki

Location, welcoming staff, popsicles, orchid in key card, meal discount, arrival drinks, robes

The location was great, easy to walk to shops, restaurants and the beach. The pool area was fantastic and it was great to have access to a modern gym. Ability to hire go-pro and towels was also very appreciated.

The rooms are quite small, and not really ideal for staying with multiple people for multiple days. There was no kitchenette or appliances like an iron that would have been really beneficial. Our room was also near the ice machine which is located in the hallway outside rooms, which was quite loud when people used it.

Position

Staff at the reception not always welcoming

Hot tub was nice Location was convenient Room was decently-sized

Noisy, located next to a busy street but they didn’t bother to use any sound-proofing, you can here EVERYTHING on the street very loudly, it feels like the glass was not even there. AC was super noisy as well. Also there’s no sound proofing from the hallway, you can here everything from the hallways, like detailed conversations. No vacuum during housekeeping, for a hotel in Waikiki you’d honestly expect guests to come back with some sand, not on purpose, but inevitable. It doesn’t feel like the room was vacuumed at all during our stay. We had to use the used towels to mop the sand to a corner so it wasn’t gritty to walk on. Only 2 bottled water was provided at check in, when I asked the front desk for more to bring on our trip during the day they refused and advised me to use the refill station to refill the disposal plastic water bottle? This feels pretty dumb since it cost next to nothing for hotels to stock and provide. Expecting guests to refill a disposable plastic water bottle is ridiculous especially for our week long stay. Restaurants staff seems to be unbothered by you at all if you just want to redeem the free welcome drink, the welcome drink states that you can redeem soda at the hotel restaurant, we went and just tried to have a coke but was told to go to the bar. I guess overall you get what you pay for, for Hawaii price anyway. This place is cheaper than most other hotels in the area for a reason.