Sonesta Simply Suites Chicago Libertyville

The room was nice, spacious and clean

The front entrance was quite small and seemed really packed with other guests belongings laying all over. Just seemed odd.

The staff at the front desk were very welcoming. They also found me a bigger pot to use when I was making homemade soup. The pots and pans were very nice.

The utensils (spatula, large spoons and knives) were very cheap. The spatula and large spoon looked like they were from the dollar store. The knives were dull.

The full kitchen was wonderful and appreciated

The vending machine was down at night. Plus, no offense, the hallway freaked us out at first by giving us vertigo and The Shining Vibes.

The location is in a great area and the police station is right next door so it definitely makes you feel safe, and it’s about the closest you can get to the naval base without staying in a shoddy part of town. The rooms are pretty spacious and well equipped for long term stays as far as amenities go. I liked that they have the rent a kitchen appliance program for free and full size refrigerators made it easy for me to meal prep and cook a lot. The gym is a great size, ideally only about 2 people could work out in there comfortably but I never had many issues running into too many people when I went. The laundry room is nice and they have a seating area and vending machines in it. The front desk staff was also pretty kind and helpful.

The maintenance person wasn’t very helpful, and I had to request multiple times for my room to be cleaned when I was days or weeks past my scheduled time. They would say that someone will be there on X day and then they wouldn’t show. I was told for my long term stay someone would come in every 2 weeks to clean and yet I had to say something every time. It was also a bit frustrating that they don’t seem to care or do anything about people blasting loud music outside and smoking marijuana right outside. I also felt like the trash situation was chaotic as people would just throw their trash in the hallway and on the ground next to the trash bins when they were full and it would be that way for hours. They definitely need a dumpster for their patrons. Also one con about the rooms is that the “comforter” is paper thin and will barely keep you warm. I had to buy a quilt while I was staying there because I couldn’t get warm. The biggest con of all is that their WiFi is pure garbage. They advertise high speed internet but I have never been to a hotel with worse internet until I stayed here, the signal is also bad too it’s like you’re staying in a bunker. If you’re like me and plan on staying here and doing work or school work online during the day, well you’re SOL because the connection is so poor. I asked about the router being reset and it didn’t make a difference.