Holiday Inn Club Vacations Smoky Mountain Resort

No.breakfast provided at this resort. Very good Log Cabin Resturant across the street. 4 bedroom signature villa was very nice, however, It was expensive at $2200.00 for 4 days and 5 nights. While I am a HICV owner the room wasn't available to me through HICV for the dates I needed. But they were available through booking.com. That doesn't make since.

While I am a HIVC owner, I had to book this reservation for these dates through booking.com. The sales person told us when we bought our ownership that we would have access to the resorts that are part of the Orange Lake Land Trust as long as we booked atleast 3 months in advance and that is an outright "Bold face lie". The sales people will tell you anything to close the deal! But then no one within the HICV management will resolve your issue. I have points that will expire in December due to no fault of my own and yet HICV want to charge me to extend those points. Not fair!

Everything. Amenities, cleanliness, location.

Wish there was a restaurant on the property!

We were very happy with everything, very clean and comfortable, lots of space. Love the kitchen and little laundry room. Very quiet and clean, love the floor plan, like a cozy apartment! Beautiful furniture and very stylish!

Wish it had shower cabin instead of tub.

The rooms were super nice, the hotel itself was super nice. Everything in general seemed pretty clean.

The pool, fire pit, and splash area close pretty early which is annoying. Theres no life guard or employees watching it during the day, so it closing at 10 when most people are getting back from activities at around 9 seems super silly. Theres cameras and you have to use your key card to enter the pools so worries about vandalism just seems silly to me. We also really didn’t appreciate the push for a time share when trying to get our room cards and parking pass. Its very aggravating driving 7 hours, going to check in, and having check in take 40 minutes bc they’re giving you a spiel about getting a time share while the rest of the family is melting outside in the hot car.