Staybridge Suites Colorado Springs North by IHG

Room was clean. Staff was helpful and friendly.

The parking lot is way too small. Everyone was double parking and that severely limited spots.

The breakfast was very good, especially the coffee! The staff were friendly and attentive. The housekeeping was great also. Loved the evening mixer in the lounge with guitar players and singers. Nice views from the lounge and patio.

Cannot think of anything to improve.

Loved the location, close to everything you need and great dog walking trail

Sink faucet was a bad design and water was always on countertop

Room was clean. Breakfast was good. Nice location.

We were not able to reach check-in staff or helpdesk via Room landline phone, as phone was not working. We were told someone would come next day, but no one came. At checkout, we were getting trained on how to use landline. Training was wrong and if such a training is needed, it should be conducted at check-in time, not checkout. We are 5 members of age 40+ and one is 70+ age, so we do know how to use land line. One of the bedrooms lock was not working and the other bedroom's rest room lock was not working. When we complained about this to staff, the staff said, he will note it down. I am not sure, what hotel management thinks about unlocked door in a bedroom suite that is supposed to host 8 people.