Hotel Glorieta

Beautiful views.

Nothing that I didn’t like.

Beautiful location Great front desk staff

Elevator seems on its last breath Wires around the hot tub ?

Good hotel for longer stay, all facilities availabe

Nothing

Handy location if you need to get on the I-25 freeway… but then we could hear the highway constantly.

Property felt unkempt. “Old and quaint” is different from unkempt and run down. It was feeling run down and tired. Worn carpet, old low bathroom sink areas, no fan in old bathroom, no towel bar near sinks, hairdryer was dirty and plugged with fuzz not clean, dark areas. Ice machine near our room was broken the week we stayed, not good in August. Our room was very dark, only on bedside lamp, dark ceiling paint didn’t help. One dim ceiling light. Wobbly floor lamp in far corner. We used our ironing board as second bedside table. Coffee bar was dark, with instant coffee in packet and no tea. Frig was not cold enough, we turned on high to try to keep our food cold. Ants everyday on our coffee bar. And room. Very few outlets to plug into in the room, and our plugged in items just fell out of the outlets. Loose outlets were not helpful as our phone chargers just fell out of the wall outlets. Patio was not maintained, bricks broken and gaps on floor, heavy not comfortable furniture was not arranged just random and uninviting to sit on deck and light was out. Area outside our room with fountain was not swept, fountain full of leaves not running. Flowers all dry and weeds. Missed opportunity with gardens not refreshed with rocks and bark. Bare dirt with weeds felt like they didn’t care. Lobby was tired, not as pictured on website or booking.com site. Lobby was not maintained daily…and in August, the hospitality console with water was weak and a missed host opportunity, as the water offered was not maintained, warm and cups were always out. Not a fresh offering of hospitality, so easy yet missed. On-site restaurant was overly dark, more of a nightclub atmosphere.. not dinner. Property listed as “Leisure Resort” is misleading as it did not feel like a resort hotel. A basic step above motel 6 or Comfort Inn.. Not professional staff at front desk, just “getting around” to hospitality.