Baymont by Wyndham Louisville East

Location

Not a thing

Location

Could have been a little cleaner

Number 1 has to be the staff, for kindness and accommodations. The hotel was pretty full and some other guests weren't being considerate, so the host asked if he could put us in a 2 bed room instead of just one bed because he wanted to put us away from these other patrons, we agreed. As thanks he reduced the deposit by more than 1/2. When we got to entry by our room, the outside trash cans were overflowing and broken bottles laying around. I called the desk immediately to reported it as I knew if someone got hurt the hotel would be liable. He thanked me and when I returned from dinner, it was all cleaned up. The room WAS quiet and no one bothered us. The host checked on us a couple of times during our stay to make sure all was well. The room was clean, comfortable, and spacious. When we checked out he was kind and thanked us for working with him and told us when we could expect to see our deposit returned to our card.

The rudeness of other patrons, being disrespectful of others' and their property. But this is no fault of the proprietor. I'm reminded to give grace and kindness to others.

The room was clean the staff was very friendly.

The breakfast was not very good. There was no protein offered. The breakfast consisted of biscuits gravy and very over seasoned home fries. I asked if there was any eggs I was told no. I have a gluten allergy so I know not every hotel offers gluten free bread. I thought I could at least have eggs. My breakfast consisted of an apple and some yogurt. I had to go to McDonald’s for breakfast. I picked this hotel because it offered continental breakfast.