Buffalo Marriott Niagara

I liked the hotel overall. Facilities were nice. Staff was very friendly and accommodating.

Couldn’t get the restaurant to answer the phone. Tried several times. Was very tired when we arrived and wanted room service, but couldn’t get anyone to pick up.

Front desk and cleaning staff were nice. Location was great, close to everything I was looking to go. Room was clean and spacious. Hallway was nice and wide.

Breakfast choices felt limited especially drinks. I was kind of expecting apple juice or tea bags aside from orange juice and coffee. The door connecting the other rooms had no lever or handle, was hard to control.

Hotel is in great location and has easy access to main roads and highways

Variety of food for breakfast is not that much

Nice lobby and common areas. Easy access from highway. Fresh clean smell throughout. Friendly desk staff.

Breakfast buffet was weak, underprovisioned, and hard to find -- they were low on food, ran out of juice, and had no clean silverware left. (It's like they had no idea they were having guests at their hotel that morning??) Housekeeping did a half-effort job making the beds and picking up the towels. It was a long walk from the front desk, past the conference facilities, to the hotel in the back. Beds were uncomfortably firm. Shower apparatus was very leaky. Generally unimpressed and surprised at these shortcomings given the Marriot reputation and room rates.