American Inn and Suites Ionia

Close to family

TV

It was clean and comfortable. As always the employees are amazing.

There wasn't anything we didn't like!

Staff. Location. Pillows. Walk to town. Amazing food next door.

There weren't a lot of options in the area I needed to stay for a night, so this was sufficient. The lady at the counter was friendly and quick to take care of me. The room was spacious and appeared clean. I appreciated having a fridge and microwave in my room.

The smells were hard for my alleriges. The laundry room was near the loby, pool, and breakfast area and I could smell the detergent smells from my room, too. It was inescapable. A group of young guests came in reeking of pot, too, which set off my allergies even though it is technically a non smoking facility. The bathroom did provide small shampoo, conditioner and soap bottles, but they were not new and I did not trust them. There was an ice bucket in my room, but it did not have a liner and I didn't trust that either. The pool was occupied by splashing children so I avoided that, but I did attempt to relax in the hot tub. It was a warm tub which is fine, but the jets were the weakest I've ever experienced. Better than nothing, I guess. The room heater was difficult to control. For the most part it was too hot for me so I kept turning it down, but eventually I turned it off. It kept coming back on by itself. It was pretty noisy. There were kids in the hotel and thin walls so I probably wasn't going to sleep much anyway, but the constant cycling of the heater definitely kept me up. The blankets on the bed were surprisingly thin for winter weather so maybe they set the heat high to compensate for the thin blankets. There were three pillows on my bed which I thought was odd. Usually there are 4. My room had a couch bed that I didn't end up needing, but I had booked the room for myself and a younger guest so I was surprised it wasn't made up and there wasn't extra bedding in the room. The continental breakfast had slim pickings, but offered some fairly bruised bananas and batter to make your own waffles which I tried. I don't know how long the batter sat out before I got to it, but I had an awful stomach ache soon after my breakfast there. There were basics available for coffee, but there was no tea option anywhere.