voco The Tiger Hotel, Columbia, MO by IHG

convenient location

looks a little run down. beds did not have pressed sheets. sheets were wrinkled

Valet was a bit pricey, but overall was a great stay!

Price of valet and lack of other parking

Customer service and bed

Tv did not work

I enjoyed the upscale feel from your interior and design architecture. The only customer service part that was on point was the valet gentlemen even though you really didn’t have a choice but to use valet due to parking issues; but of course it was an extra fee!

The room was filthy; I was there for four days, and they did not clean it once. I requested housekeeping to come every day, and the housekeeper missed our room every time. There was Lots of miscommunication with the cleaning crew at the front desk. They were to clean the second I left on day 3, and they had their cleaning cart outside waiting for me to go and still didn’t make it in. I had to ask for new sheets and make the best myself. Black hairs all over everything, and I’m a blonde-haired lady. The only part that was on point was the valet since you really didn’t have a choice but to use them (more money).