Leon Hotel LES

Location was excellent. Room was very clean and quiet.

Lobby was suspect, although staff was great.

The location was great and the room was huge for the price.

I wish I knew that the room didn’t have a fridge, traveling with a toddler was more difficult without one.

Excellent staff who helped me with something. Very clean and comfortable hotel. Well situated in Chinatown.

The room was very small. No body soap in the shower.

Well, the reception is pretty basic, but it’s good that there is still a real person there all the time. Some hotels don’t even have a person there. The rooms are a good size and really is everything one needs, especially those who’ll be out all day.

Nothing except for this one receptionist, Anwar. He was very hostile. Check in is ar 3pm, I arrived before 2pm. He said it was $50 for early check in, which is fine if the hotel declares they charge for early check-in. But I didn’t need to, so I said no thanks, I’ll leave my bags instead. He wouldn’t let me leave the bags bec the room is ready. The bag “storage” is literally just the space beside reception. I said thats not my fault that the room is ready, but I should be able to leave my bags. He wouldn’t accept it, said that was policy and said I could wait in the one couch they had until check in. Later I find out that was not the policy at all. He also told my colleague that baggage can only be stored until 4pm or it’s a $10 charge. When actually, the policy was until 7pm. I don’t understand why Anwar would invent his own policies. Heard that they’ve had a lot of complaints about him, seriously. Other than that, it’s a good value hotel. The other front desk guy, Jerry, was absolutely great.