Hyatt Place St. Louis/Chesterfield

Breakfast and customer service

The pool is way too small and another family was being way too obnoxious that I couldn’t bring my children in.

It was in a great location near the Factory venue, and St.Louis zoo. This hotel was very clean and generous with towels and blankets. The pool was warm and cleanly.The bar made a tasty Old Fashion! There was a good assortment of breakfast foods which were all fresh and hot such as bagels, eggs, sausages, friend potatoes, multiple cereals, yogurts and oatmeal with all the fixings. 3 types of milk and a couple juice options as well… oh and Starbucks coffee! Todd was absolutely great, he was kind and super helpful!! You can tell he cares about his career and the visitors. Below parking garage was super convenient. I would 100% recommend and plan to stay here again next year!

Everything was amazing!

The location was perfect for our stay. We were in town for a soccer tournament and it was only a 10 minute drive to the soccer complex. It was also only a 20 minute drive to a restaurant my grandson really wanted to try.

The hotel is nice - the drive from the highway definitely needs some better lighting, although the construction next door may have necessitated removing signage or lighting. The breakfast was fine - and the staff in the breakfast room was friendly!

The front desk clerk was borderline rude. The website listed an on-site restaurant, but it no longer exists. The "bar" offered microwaved appetizers and the desk clerk was the bartender. We went to a pricey restaurant next door at the Drury. Luckily, the staff there found us a seat at the bar since we didn't have reservations.